Kawasaki Ninja Owners Manual: What if I am not Satisfied With My Warranty Service?

If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then contact the dealership’s owner or general manager to request a review of the issue.

If you are unable to resolve a problem after consulting with the dealership management and need further assistance, contact Kawasaki Motors Corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. To assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership and work with it in resolving your problem.

Your Kawasaki dealer should either be able to answer any other questions you might have immediately or be able to find the answer for you.

How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for ...

Reporting safety defects

(For Products Sold in the United States of America, District of Columbia, and U.S. Territories Only) If you believe that your vehicle has a defect which could cause a crash or could cause injur ...

Other materials:

Spring Tension Inspection
Since a spring becomes shorter as it weakens, check its free length [A] to determine its condition. If the spring of either fork leg is shorter than the service limit, it must be replaced. If the length of a replacement spring and that of the remaining spring vary greatly, the remaining s ...

Oil Pump Installation
Install the outer rotor [A] into the crankcase. Assemble: Oil (Water) Pump Shaft [B] Pin [C] Inner Rotor [D] To prevent dropping, apply grease to the pin. Install the inner rotor assembly into the crankcase. Fit the slot [E] onto the projection [F]. Replace the O-ring [A ...

Mode-switching
Depress the S-KTRC button on the left handlebar switch to change the mode. The mode can be changed only when the throttle grip is closed completely. The S-KTRC OFF can be selected only when the motorcycle is at a stop. Changing to mode 1 from S-KTRC OFF is possible while riding. NOTE ...