Kawasaki Ninja Owners Manual: How Do I Get Warranty Service?

Kawasaki Ninja Owners Manual / Your warranty/owner satisfaction / How Do I Get Warranty Service?

If there is a problem with your vehicle within the limited warranty period, you will need to schedule a service appointment and provide any maintenance records to an authorized Kawasaki dealer for inspection and diagnosis. You can go to any Kawasaki dealer for warranty repairs. Your Kawasaki dealer will inspect your vehicle and give you the results of the inspection. The dealer will perform the repairs at no cost to you if it is determined that the problem is covered by the warranty.

Kawasaki will work with your dealer to resolve any warranty issues. No authorization for warranty work can be given until your vehicle has been inspected by a Kawasaki dealer.

What Are The Dealership’s Responsibilities?
Your Kawasaki dealer offers a wide range of services, parts, accessories, and information on your product and on Kawasaki. Each dealer is independently owned and operated and is responsible for th ...

What if I am not Satisfied With My Warranty Service?
If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager. If you have already done this, then con ...

Other materials:

Brake Pad Wear Inspection
Remove the brake pads (see Front/Rear Brake Pad Removal in the Brakes chapter). Check the lining thickness [A] of the pads in each caliper. If the lining thickness of either pad is less than the service limit [B], replace both pads in the caliper as a set. Front Brake Pad [C] Rea ...

Water Pump Housing Disassembly
NOTICE Do not damage the hole wall of the water pump housing. Insert a bar [A] into the pump housing [B], and hammer evenly around the circumference of the mechanical seal bottom [C]. Take the oil seal [A] out of the housing [B] with a hook [C]. ...

Valve Clearance
Valve and valve seat wear decreases valve clearance, upsetting valve timing. NOTICE If valve clearance is left unadjusted, wear will eventually cause the valves to remain partly open; which lowers performance, burns the valves and valve seats, and may cause serious engine damage. Valve cle ...